completely personalized products put together by robots (naturally) that are specifically tailored to people’s unique skin type and needs.
We personalize your products by evaluating your answers to the quiz asked by our demonologist and research team and we display what is best for you..
step 1 :- click on the product section and pick skin or hair product. Step 2:-go through how it works section Step 3:- complete the payment method Step 4:- attend the quiz Step 5 :- after evaluating your answers your products will be personalized by our demonologist and research team ..
You can chose the number of days given in the cart box during the payment method and you will have access to the selected section..
We are sorry to inform that once the subscription is made cant be cancelled ..
By evaluating the quiz our dermatologist and research team will come up with products that suits you the best ..
Team of dermatologist and research team has come up what is the best for you and is listed with the priority . The first product suits you the very best ..
The products shown to you by our dermatologist and research team are the best products available in the market specifically for you ..
myDuff is an online marketplace where you can shop items from retailers around the world. When you like a product and click it on myDuff you will be directed to the retailer's website to complete your purchase. when you are redirected to the retailer's website: Select your product and add the item to your bag on their page. Follow their onsite instructions to pay for your order.All confirmation and shipping emails will be sent by the retailer directly..
All orders are packed and sent out by the retailer stocking your item. Please contact the retailer’s customer care team if there is something missing from your order..
myDuff is an online marketplace where you can shop items from retailers around the world. The retailer that stocks your item will process your order and arrange delivery. If you would like to amend your order please contact the retailer directly. Please note that amendments are not always possible once the order has been submitted or after the order has been shipped..
The retailer shipping your item will be able to provide up to date information on the status of your order. Your order has been placed with one of myDuff's retailers who will arrange the delivery of your item. The retailer will confirm your delivery date and send over any tracking information to you directly via email. For your order status please contact the retailer directly..
Order cancellations can be made directly with the retailer that your order was placed through. Your order has been made with one of myDuff's retailers who will arrange the shipping of your order. To cancel or amend your order you will need to contact the retailer directly. We recommend contacting the retailer as soon as possible if you wish to make changes to, or cancel, your order. Please note that once an order has been placed amendments and cancellations are not always possible and will be at the retailer’s discretion..
myDuff partners with retailers around the world. The amount of sale tax which is applicable to your order will depend on a number of factors including but not limited to the retailer's location, your own location and changes in tax law. It is the retailer's responsibility to calculate and charge sales tax. The final tax amount will be reflected in the retailer's order confirmation. next steps :- You can check the retailer’s full tax policy by visiting their help center. (You can find the name of the retailer on the myDuff product page.) When the retailer processes your order it will calculate the actual tax amount and will charge the final order total..
If you have not received your item and it’s past the expected delivery date, contact the retailer directly in order to avoid any communication delay. Please note that all orders on myDuff are fulfilled by the retailer who stocks the item. They will handle shipping, tracking and exchanges, and refunds. Please allow up to 24 - 48 hours to get an answer from the retailer. However, if they do not provide you with a response in this timeframe..
We are very sorry if there has been a mistake with your order. Please note that all orders on myDuff are fulfilled by the retailer who stocks the item. If you have been sent the wrong item, please contact the retailer for further assistance. Next steps: As soon as you discover you received a wrong item, please contact the retailer's Customer Care team. You can find the retailer name by checking your confirmation email You can visit the contact section on the retailer's site to get in touch with the retailer directly. When contacting the retailer please include; your retailer order number, the name of the item and a description and/ or a photograph. The retailer will then provide you with further instructions..
In the unfortunate event that your item arrives damaged please contact the retailer to request an exchange or return. Please note that goods are classified as damaged if they are received with an imperfection or where a manufacturing fault occurs. Items that become damaged as a result of general wear and tear are not considered damaged. However, if you are unsure contact the retailer for further assistance. Next steps: As soon as you discover the item is damaged, please contact the retailer's Customer Care team. You can find the retailer name by checking your confirmation email You can visit the contact section on the retailer's site to get in touch with the retailer directly. When contacting the retailer please include; your retailer order number, the name of the faulty item and a description and/ or a photograph of the damage. The retailer will then provide you with further instructions..
To figure out what products to start with, take our skin quiz and our team will suggest you the best suited product just for you..
We simply search all over the world for the purest and most effective organic skincare available today. When we find a brand that meets our criteria, we carefully check the full list of ingredients, ethical credentials and production methods utilized. We only stock brands that pass our rigorous criteria for quality..